PRIVACY POLICY and COOKIES of ADMIRAL CASINO MK DOO Skopje General information on the protection of privacy and personal data. Dear players and users of the services of ADMIRAL CASINO MK DOO Skopje. Gaining and maintaining trust is essential to what we do. That is why we are truly committed to transparency in our relationship and practices for protecting your privacy. Any personal information and data that will be disclosed to us, and considered personal data, will be processed only if there is a legal basis for it, i.e. only for a specific purpose and of course with your consent in cases where it is necessary, so we invite you to engage in all our activities with complete confidence in terms of the protection of your personal and other data. We do not collect or process information or personal data from children. This document is a Privacy and Cookie Policy and can help you find the necessary information about how we at ADMIRAL CASINO MK DOO Skopje handle your personal data, i.e. cookies, when you access our website www.grandcasinoadmiral.mk . Read this document carefully and in full to find out more precisely what personal data we collect, i.e. how we obtain it, for what purposes we use, share, store and disclose your personal data. Our Privacy and Cookie Policy will be regularly changed or updated in accordance with our activities and needs, of which you will be notified in a timely manner. If you have additional questions, please contact us directly at: info@gca.mk Contact information for the Controller. ADMIRAL CASINO MK DOO Skopje, in accordance with the Law on Personal Data Protection (Official Gazette of the Republic of Macedonia No. 42/2020), is the controller of personal data. For more information on issues related to the processing of personal data, please contact us in any case. There are several ways you can contact us, including by phone, email or live chat. More details can be found on our website www.grandcasinoadmiral.mk Our registered office is at: 50 Divizija no.24A Skopje, Centar. Our GRAND CASINO ADMIRAL is located at ul. Zheleznichka no. 31 Skopje, Centar Contact details of the person responsible for personal data protection: Our Data Protection Officer (Officer) is Dimitar Gjeorgievski. You can contact him by email: d.georgievski@casino-f.com or via our postal address. How do we obtain the information and personal data we process? We obtain the majority of the personal data and information we process with your consent directly from you for one of the following reasons: You choose to access our services and resources at our GRAND CASINO ADMIRAL; You visit our website or submit a request for information to us; You wish to attend or have attended an event we have organized. You have applied for a job with us; You represent your company or institution in an official or business relationship with us. Unless otherwise required by law, the data we collect is limited to the types of information that can usually be found on your business card and usually but not exclusively refers to: Your first and last name; Your job title/position; The name of the company/institution you work for; Your official email address; and Your telephone number; Information we receive while you browse our website (browsing data): In addition to the types of information you choose to provide us with, we also receive the following technical information, which under certain conditions may still be considered personal data, either on its own or when combined with other data: IP ​​addresses and/or domain names of computers you use when using our services; URI (Unique Resource Identifier) ​​addresses of resources requested by your web browser; Time of request; The method used by your web browser to submit the request to the server; The size of the file received in the response; The numeric code indicating the status of the response from the server (successful, error, etc.); and Parameters related to the operating system you are using. Use and sharing of your personal data. Any personal data you provide to us is used by us to provide you with the highest quality of our services and information specified in this document. We will never sell your personal data to anyone, nor will we give it to anyone else for unauthorized use. For now, we do not share your personal data with third parties, who could facilitate the delivery of our services for example. Our plan for the future is to use a third-party service to send you newsletter information in case you have agreed to it, but this will be a matter of an updated Privacy and Cookies Policy for which an additional announcement will be published on our website in due course. Any personal data that we have acquired during your use of our services is only used to obtain anonymous statistical information or to improve the performance of our website, as well as to check its proper functioning or to improve the quality of our services. This data is deleted immediately after processing. We do not carry out direct marketing and will not share your information or personal data with third parties for direct marketing purposes unless we have your explicit consent. Your rights to personal data protection: According to the Personal Data Protection Law, you as a natural person have rights that we must inform you about. The rights available to you depend on the purpose, i.e. the reason for processing your personal data. You can find more information on this topic on the website of the Personal Data Protection Agency www.azlp.mk or ask our personal data protection officer at: d.georgievski@casino-f.com or directly to the Personal Data Protection Agency as the competent regulatory body at: info@privacy.mk Below you will find the basic information regarding the mentioned rights: 1. Right of access. You have the right to request from us information about whether and which personal data we have processed about you, as well as copies of your personal data. This right always applies. There are some exceptions, according to the law, which means that you may not always be able to receive all the information we process. 2. Right to rectification. You have the right to ask us to correct information and data that you think is inaccurate. You also have the right to ask us to complete information that you think is incomplete. This right always applies. 3. Right to erasure. In any case, you have the right to ask us to erase your personal data in certain circumstances, but you must keep in mind that this right is not an absolute right but only applies under certain conditions in accordance with the law. 4. Right to restriction of processing. You have the right to ask us to restrict, i.e. stop, the processing of your personal data in certain circumstances in accordance with the law. 5. Right to object (request to completely stop processing) to processing. You have the right to object to processing only if the processing of your personal data is not part of our legal obligations or is in our legitimate interests. 6. Right to data portability. This only applies to the information that you provide to us. You have the right to request that we transfer the information, i.e. the personal data that you provide to us from one organization (controller) to another or to provide it to you on a specific medium and in an appropriate format in accordance with our technical capabilities. The right only applies if we process personal data based on your consent, or in the process of concluding a contract to which you yourself are a party, i.e. if the processing is automated or if we process your information for the purposes of implementing legal obligations in the field of criminal law and procedure. 7. Right to complain. (Right to object). We operate with high standards of compliance with regulations when it comes to processing your personal data and information, however, if you have any questions or problems, please contact us at info@gca.mk and we will respond. If, for any reason, you remain dissatisfied with the way we process your personal information, you can file a complaint about the way we process your personal information with the Personal Data Protection Agency at info@privacy.mk You will not be required to pay any fee, i.e. compensation for exercising the above rights, except when, depending on your request, this is related to a particularly large number of operations or activities that cause fiscal implications, of which you will be informed in advance (for example, large-scale paper copying). In connection with the above, certain exceptions are provided for and in accordance with the Personal Data Protection Law. In order to exercise your rights, i.e. act upon your Request, in accordance with the law we have a period of 30 (thirty) days. In order to facilitate the exercise of your rights as a subject of personal data, you can find the forms prepared in advance by us at this link. According to your needs, you can download or print the selected form, fill it out and send it in electronic communication to info@gca.mk or in paper form to our postal address at the headquarters of ADMIRAL CASINO MK DOO Skopje. Request for deletion of personal data Request for change of personal data Request for restriction of processing of personal data Request for transfer of personal data Request for confirmation and access to personal data Request - Making a decision not to be based solely on automated processing of personal data or profiling Objection You are attending an event, participating in a lottery, participating in a prize game or entertainment game at GRAND CASINO ADMIRAL. Purpose and legal basis for processing: Our purpose for collecting this information, i.e. personal data, is to be able to realize the event or to provide you with an appropriate, quality and acceptable service. The legal basis on which we rely for processing your personal data is our legitimate interest in accordance with the Law on Games of Chance and Entertainment Games, and in certain circumstances your consent. What we need, i.e. what you need to know in such a case is: If you want to attend one of our events, you may be asked to provide your personal information for the purpose of reservation, i.e. personal contact information, sometimes including the name of your organization / institution and if your attendance is confirmed, we may also request certain information about your preferences and habits if, for example, it is an event that is held with physical presence. Why do we need this information? We primarily use this information to facilitate the organization of the event or to provide you with a quality service, but in certain cases we also use it to fulfill purposes in accordance with the Law. We also often need this information, i.e. personal data, to be able to communicate with you or respond to your request. We do not share this information, i.e. personal data, with anyone, and we delete it immediately after the event ends, unless there are legal obstacles to doing so. You can see the details in the cookies section. We do not publish lists of participants for events. How long do we keep your personal data? We generally keep your personal data in accordance with the deadlines set by Law or internal rules of ADMIRAL CASINO MK DOO Skopje. When you visit our website, your browser automatically sends information to the server of our website, www.grandcasinoadmiral.mk, which is temporarily stored in a file. In any case, you can see details about storage periods in the cookies section. Data protection when using Facebook A Facebook component is integrated on our website. Facebook is a social network – a place for social meetings on the Internet that allows users to communicate with each other in a virtual space. The social network can serve as a platform for exchanging opinions and experiences or for obtaining personal or business information. Facebook allows users to create private profiles, upload photos and connect through friend requests. Facebook, Inc., 1 Hacker Way, Menlo Park, California 94025, United States of America (USA) is the data controller of data subjects from the USA and Canada. If the data subject lives outside the USA or Canada, the controller is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Whenever you visit our website, on which a Facebook component (Facebook plug-in) is integrated, the web browser on your information technology system is automatically prompted to send a display of the corresponding Facebook component. An overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/. During this technical process, Facebook is informed about which website you have visited. Facebook always receives information about your visit to our website if you are logged in to Facebook when you visit our website. If you do not want this information to be transmitted to Facebook, log out of your Facebook user account before visiting our website. The data protection guidelines published by Facebook are available at https://facebook.com/about/privacy/. They contain information about the collection, processing and use of personal data by Facebook. In addition, it explains what settings Facebook offers to protect your privacy. In addition, various setting options are available to prevent the transmission of data to Facebook. Data protection when using Instagram The Instagram component is integrated on our website. Instagram is a service that can be described as an audiovisual platform that allows users to share photos and videos, as well as to disseminate such data on other social networks. Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland is the controller of the personal data processed through Instagram. Whenever you visit our website, on which the Instagram component (Insta button) is integrated, the web browser of the user's information technology system automatically requests a display of the corresponding Instagram component. During this technical procedure, Instagram knows which website you have visited. If you are logged in to Instagram at the same time, Instagram detects all visits to our website by you and the total time spent on our website. This data is collected by the Instagram component and linked to your Instagram profile. If you click on the Instagram button integrated on our website, Instagram links this data to your personal Instagram user profile and stores the personal data. Instagram receives information via the Instagram component that you have visited our website, provided that you are logged in to Instagram at the time of visiting our website. This happens regardless of whether you click on the Instagram button or not. If you do not want this information to be transmitted to Instagram, please log out of your Instagram account before visiting our website. Further information and the applicable data protection provisions of Instagram can be found at the following link: ▪ https://help.instagram.com/155833707900388 ▪ https://www.instagram.com/about/legal/privacy/. About Cookies. Cookies are small files used to collect information that allow us to recognize your computer or other device on your next visit to our website, allowing for faster and more appropriate access. Also, in certain cases, we record information in the form of “Cookies” on your computer or other device with which you connect to www.grandcasinoadmiral.mk, in order to customize your visit to the website according to your needs and habits. All information that is stored within “Cookies” will be used only for the needs of our website and in a way that your privacy or personal data will not be compromised. By using this website www.grandcasinoadmiral.mk, YOU agree, i.e. accept the provisions set out in the Privacy and Cookies Policy of the Controller. Why do we use cookies? We use cookies on this website for the following reasons: For the technical functioning of the website; To collect aggregated and anonymous statistical data; To remember your preferences for how the page is displayed (preferences for screen settings), such as color contrast or font size; To remember/recall whether you agree (or not) to our use of cookies on this website. When you visit our website, we may collect some data from your browsing, such as your IP address, which content of the Controller's website you visited, when you visited it and from which website you were redirected. When you visit our website, we use the third-party service Google Analytics to collect standard access information and details of visitor behavior, but in a way that does not allow anyone to be identified, nor does it enable Google to discover the identities of those who have visited our website. What type of cookies do we use? We use persistent cookies, which remember the search/session as well as the selected language when the user closes the browser, in order to maintain the user's state. You make the selection of cookies through the option - Cookie settings, on the home screen of the Controller's website. Information on how to disable cookies for all websites? The "Help" menu in the toolbar of the Internet browser on your computer provides the following information for users: How to prevent the browser from accepting new cookies; How to set the browser to notify you when you receive a new cookie; How to disable cookies completely. There is a lot of online information about cookies in case you want to read more, such as: http://www.allaboutcookies.org (in English). For example, if you are using Internet Explorer version 11.0, you must do the following: select “Settings”, then “Internet Options”; click on the “Privacy” tab; use the drop-down menu to select the options you prefer. Changing the Privacy Policy. The Privacy and Cookies Policy will be regularly changed and supplemented in accordance with the changes that have occurred and our activities. Dear users, Thank you for visiting our GRAND CASINO ADMIRAL or visiting our website.